Worcester County Food Bank employs a professional staff of over 25 people. They are our greatest asset.

WCFB is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Current job openings are listed below. Please read the detailed application instructions for each post before applying.

Director of Development

Status: Full Time, Exempt

Reports to: Executive Director

Description:

Worcester County Food Bank (WCFB) believes that healthy food is a fundamental right of all people and that hunger is an issue of social justice. WCFB’s mission is to engage, educate, and lead Worcester County in creating a hunger-free community. To that end, WCFB annually collects over 6 million pounds of perishable and non-perishable food and distributes it through a network of 120 Partner Agencies, including food pantries and community meal programs; trains Partner Agencies in food safety; and advocates for systemic and sustainable solutions to support children, families, and senior citizens in being more food secure and healthy.

The Director of Development is a full-time, exempt position that reports to the Executive Director. With a current revenue budget of $2M, the Director will lead the organization in identifying, cultivating and stewarding donors to grow revenues with a focus on building donor loyalty and enhancing donor communication. The Director collaborates with the Communications & Marketing Manager on WCFB’s communications strategy and oversees all forms of communications to a broad range of audiences. Working with the Executive Director, the Director will develop and implement an annual work plan for all aspects of fund development that aligns with the WCFB’s organizational strategic plan.

Responsibilities:

  • Serves as member of the senior management team, working to ensure organizational effectiveness.
  • Supervises Development Manager, Development & Communications Coordinator and Development & Communications Associate. Co-supervises Communications & Marketing Manager. Promotes a culture of integration and coordination among staff. Ensures that the responsibilities and accountability of staff members are defined and understood and coaches staff in areas requiring improvement; evaluates performance regularly.
  • Fosters a culture of philanthropy throughout WCFB, and creates a donor-centered organization that nurtures loyalty through a comprehensive relationship-building program including cultivation and communications. Translates the WCFB’s vision and goals into compelling appeals to outside constituents and for internal staff.
  • Manages a portfolio of major donors and interfaces regularly with donors of all types.
  • Evaluates the effect of internal and external forces on WCFB and its fund development, and recommends short- and long-range fund development plans and programs that support WCFB’s values, mission, and general objectives.
  • Keeps informed of developments in philanthropy and fund development and applies best practices.
  • Provides general oversight of all of WCFB’s fund development activities including direct mail, newsletters, online giving, grants and corporate partnerships. Manages the day-to-day operations of the development function and monitors adequacy of strategies and tactics.
  • Develops and coordinates plans for ongoing evaluation and enhancement of fund development and communications.
  • Participates along with the Executive Director, the Senior Management Team and Board of Directors in the formulation and implementation of budgets and strategic plan.
  • In keeping with the body of knowledge and best / next practice, designs and assures implementation of cost-effective fund development programs, employing economy while maintaining an acceptable level of quality and solid return on investment.
  • Other duties as assigned by Executive Director.

Qualifications:

  • Bachelors’ degree and a minimum of 5 years fund development and communications experience in a professional management position with supervisory responsibility.
  • Demonstrated success in managing and implementing comprehensive programs in fund development and communications that increase awareness, engagement and philanthropic contributions.
  • Knowledge and demonstrated experience in the nature and dimensions of philanthropy, ethics, motivations for giving and volunteering, research and cultivation practices, standard fundraising techniques including face-to-face solicitation, proposal writing, and direct mail, and development office functions including gift processing, prospect and donor histories, and fundraising reporting.
  • Comprehensive management skills and experience including but not limited to short and long-term planning, evaluation, marketing and financial management.
  • Strong communication skills: listening, verbal and written.
  • Demonstrated experience and success in forging relationships and asking people to contribute time and money.
  • Demonstrated initiative and performance as a team player.
  • Demonstrated experience with Donor Perfect or similar system and Microsoft Office required.
  • Membership in a professional fundraising association is expected, and baseline certification in fundraising, the CFRE (Certified Fund Raising Professional) preferred.
  • WCFB is an Equal Opportunity Employer. We strongly encourage people of color, women, LGBTQ individuals, people with disabilities and people who have experienced poverty to apply.

Applications Instructions

Qualified applicants can email their cover letter and resume to ltuttle@feedingamerica.org with Director of Development in the subject line or mail cover letter and resume to Lisa Tuttle, Administrative Coordinator, WCFB, 474 Boston Turnpike, Shrewsbury, MA 01545.

Operations Associate

Status: Full Time, Non-Exempt

Reports to: Warehouse and Facility Manager

Description:

Worcester County Food Bank (WCFB) believes that food is a fundamental right of all people and that hunger is an issue of social justice. WCFB’s mission is to engage, educate, and lead Worcester County in creating a hunger-free community. In support of that goal, WCFB annually collects over 6 million pounds of perishable and non-perishable donated food and distributes it through a network of 120 Partner Agencies, including food pantries and community meal programs, trains Partner Agencies in food safety; and advocates for systemic and sustainable solutions that support children, families, and senior citizens in being more food secure and healthy.

The Operations Associate is a full-time, non-exempt (hourly) position that reports to the Warehouse and Facility Manager.  This position is responsible for warehouse receiving, truck driving, customer service, and overall warehouse, food storage, and inventory activities.  The Operations Associate is a member of the Operations Team and works in cooperation with other Operations Associates to complete the day-to-day responsibilities of the WCFB warehouse.

Responsibilities:

  • Perform a variety of duties in the warehouse to include receiving, truck driving, and customer service in accordance with all WCFB policies and procedures.
  • Work collaboratively with members of Operations Team, other WCFB staff and volunteers.
  • Pick up and deliver food donations using WCFB truck; maintain truck log book; perform truck inspections; report any truck maintenance issues to Warehouse and Facility Manager.
  • Safely operate and maintain WCFB trucks, warehouse equipment, including forklift and pallet jack and report any issues to the Warehouse and Facility Manager.
  • Handle donated food product in inventory including moving, storing, rotating and complete accurate paperwork and other related tasks.
  • Perform quality control check of donated food product.
  • Provide support for community food drives in cooperation with other WCFB staff.
  • Maintain temperature, sanitation and other logs required by regulatory agencies and report any issues to the Warehouse and Facility Manager.
  • Provide support to warehouse volunteers. Assist with orientation, training, and retention of warehouse volunteers.
  • Report any issues with volunteers and visitors, including safety concerns, to the Warehouse and Facility Manager.
  • Conduct oneself in accordance with the positive image of WCFB with all staff, Partner Agencies, volunteers, donors, and visitors.
  • Perform duties related to warehouse and facility maintenance and customer service as assigned by Warehouse and Facility Manager.
  • Perform tasks as needed and assigned by the Warehouse and Facility Manager.

Qualifications:

  • Warehouse and driving experience preferred.
  • Must meet MA Department of Transportation physical exam requirements, have a valid MA license and maintain a safe driving record.
  • Must be able to stand for extended periods of time. Must be able to lift 50 pounds throughout the day.
  • Forklift and ServSafe Food Safety certification – training provided by WCFB.
  • Occasional evening/weekend work required.
  • Effective organizational, communication and interpersonal skills.
  • Ability to work as part of a team, handle multiple tasks and meet deadlines.
  • Basic computer skills required.
  • Commitment to WCFB’s mission.
  • Position does not require Commercial Driver’s License (CDL).
  • WCFB is an Equal Opportunity Employer. We strongly encourage people of color, women, LGBTQ individuals, people with disabilities and people who have experienced poverty to apply.

Application Instructions:

Qualified applicants should drop-off or mail cover letter and resume to WCFB, 474 Boston Turnpike, Shrewsbury, MA 01545 or email cover letter and resume to jobs@foodbank.org with “Operations Associate” in the subject line.