The Basics

What is the Worcester County Food Bank (WCFB) mission?

WCFB engages, educates, and leads Worcester County in creating a hunger-free community. Learn more on our About Us page.

Who makes up the WCFB Staff or Board of Directors?

Please see a full list on our Staff & Board page.

I’m a student interested in doing a project about WCFB or hunger in Worcester County. Who can I contact?

Thanks for your interest. First, browse our website to see if the info you need is already here. Then, please visit our Contact Us form to get in touch with WCFB. Please note that October, November and December are extremely busy and we may be unable to accommodate your request during that time. When contacting us, be sure to allow at least 2-3 weeks before your project due date.

  Partner Agencies and Food Assistance  

What is a Partner Agency?

Our Partner Agencies are the food pantries, community meal programs, and shelters to which we distribute food. Those agencies, in turn, provide it to thousands of children, adults, and seniors who are struggling with hunger across Worcester County.

How can I learn more about my organization becoming a WCFB Partner Agency?

Please visit our Partner Agencies page for more information on who is eligible and how to apply.

Where can I go to receive food assistance?

Use our Agency Locator to find a food pantry or community meal program in your community.

What are food pantries and community meal programs, and what’s the difference?

Food pantries and community meal programs both assist families and individuals who are in need of immediate food assistance. And both provide food at no cost. Food pantries, however, provide people with groceries to be prepared at home. Community meal programs serve prepared meals in a communal setting. To find a program in your community, please use our Agency Locator.

What is the Supplemental Nutrition Assistance Program (SNAP)?

Formerly known as Food Stamps, SNAP offers nutrition assistance to eligible, low-income individuals in the form of an EBT card that can be used to purchase food at supermarkets and farmers markets. Learn more on our Additional Food and Nutrition Assistance page.

How do I find out if I’m eligible to receive Supplemental Nutrition Assistance Program (SNAP) benefits?

Visit our Additional Food and Nutrition Assistance page and read about Project Bread’s Food Source Hotline.

  Donate Funds  

How much of my donation supports the WCFB mission?

WCFB is proud that 94% of all donated resources directly support our mission. Donations are applied both to food distribution and advocacy efforts across the region.

Can I make a gift in honor or in memory of someone?

Absolutely. Please visit our Donate Funds page for more information about making a tribute or memorial gift.

I’m interested in holding an event to raise funds for WCFB. Where do I start?

Thanks so much for thinking of us. Please contact us to discuss your event plans and any support we might be able to provide.

How do I remove my name from your mailing list?

We’re happy to update your preferences in our database. Whether you’d like to receive less mail or no mail, please contact us and we’ll take care of it.


Does WCFB offer both individual and group volunteer opportunities?

Yes, when available, WCFB offers opportunities for both individuals and groups.

What is required for me to volunteer at WCFB?

To learn more about volunteer opportunities and requirements to volunteer, please visit our Volunteer page.

  Donate Food  

Does WCFB accept walk-in or anonymous food donations?

Yes, WCFB accepts walk-in and anonymous food donations. Please be sure to deliver your donation during our delivery hours of 8:00 a.m. to 3:30 p.m., Monday through Friday (excluding holidays). If you have any questions please contact WCFB prior to your drop-off.

How do I go about holding a food drive to benefit WCFB?

Thank you so much for supporting WCFB. Food Drive information is located on our Donate Food page including a list of recommended items.

When is the best time of year to hold a food drive?

Food drives are important year-round but particularly during the spring, summer, and early fall when WCFB receives fewer donations than during the holiday season. Hunger is a year-round struggle for our neighbors.

Does WCFB pick up food drive donations?

WCFB does not pick up food drive donations. Please plan to deliver your food donations directly to WCFB. We’ll be happy to help you unload.

How does a food business, such as a restaurant, supermarket, food manufacturer, or farm go about donating food to WCFB?

Please contact us to speak to our Warehouse and Facility Manager.


What is advocacy?

Advocacy is speaking up about hunger and opportunities to make a difference. WCFB engages in advocacy in order to: increase economic security, eliminate barriers and improve access to safe, healthy and culturally-appropriate food, and build strong food systems. Please visit our Advocacy page for more information.

Why is advocacy so important?

We’re committed to providing food, through our Partner Agency network, to people who need it now. But we’ll only succeed in ending hunger when we create and support systemic change, too. This means it’s important to work on addressing the root causes of hunger. Learn more on our Advocacy page.

Who can be an advocate?

Anyone. The first step is getting and staying informed about the problem of hunger. You can start by reading Hunger in Worcester County and our Advocacy page.  Engage family, friends, neighbors, and co-workers in conversation, on post about hunger on social media. If you are struggling with hunger (or struggled with hunger or know someone who does or did), speak up. Share your story.

  Hunger in Worcester County  

What is food security?

It’s having consistent access to enough, healthy food.

How is hunger measured?

The USDA monitors the extent and severity of food insecurity in U.S. households through an annual survey sponsored by USDA’s Economic Research Service. The survey is conducted as an annual supplement to the monthly Current Population Survey (CPS) conducted by the Census Bureau for the Bureau of Labor Statistics. The CPS provides data for the Nation’s monthly unemployment statistics and annual income and poverty statistics. In December of each year, after completing the labor force interview, about 45,000 households respond to the food security questions and to questions about food spending and about the use of Federal and community food assistance programs, such as food pantries. The households interviewed in the CPS are selected to be representative of all civilian households at State and national levels.

For more information on how USDA measures food insecurity, visit Food Security in the U.S.

How does the federal government measure poverty?

There are two slightly different versions of the federal poverty measure: the poverty thresholds and the poverty guidelines.

Key differences between poverty thresholds and poverty guidelines are outlined in this table: Frequently Asked Questions (FAQs). See also the discussion of this topic on the Institute for Research on Poverty’s web site.

What are the federal nutrition assistance programs?

The Supplemental Nutrition Assistance Program or SNAP, formerly known as food stamps, is the largest federal nutrition assistance program. Between 2008 and 2013, with high unemployment and slow economic growth, the number of people participating in SNAP nationally increased nearly 67% – from 28 million people to 47 million. Other federal nutrition programs include School Breakfast, School Lunch, Child and Adult Care Food, Summer Food Service, the Fresh Fruit and Vegetable Programs and Women, Infant, and Children Nutrition Program (WIC).

Please visit the US Nutrition Assistance Programs page for more information.

Ask Us

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